Frequently Asked Questions

We recommend booking at least 1-2 weeks in advance, especially during peak season (May-September). Last-minute bookings may be possible - contact us to check availability.

Safety is our top priority. If weather conditions are unsafe (heavy rain, strong winds above 24mph), we will contact you to discuss rescheduling. Light rain is usually fine for most inflatables.

Yes! We handle delivery, professional setup, and collection. We ensure everything is safely anchored and ready before we leave.

We can set up on grass, concrete, tarmac, and indoor floors. Grass is ideal as we use ground stakes. For hard surfaces, we use sandbags and safety mats.

Each bouncy castle has recommended age ranges and maximum capacities for safety. We'll help you choose the right option for your event. Adult supervision is always required.